Terms of service

Effective Date: December 9, 2024
Last Updated: December 9, 2024

Please carefully review the following Terms of Service before using our products or services. By accessing or using our products, you agree to abide by these terms and conditions. If you do not agree with these terms, please discontinue use immediately.

1. Acceptance of Terms

By using our products, you confirm that you:

  1. Are at least 18 years old (or the age of majority in your jurisdiction) or have obtained the consent of a parent or legal guardian.
  2. Have read, understood, and agreed to be bound by these Terms of Service and our related policies.

If you do not meet these requirements or disagree with these terms, you may not use our products.

2. Products and Orders

2.1 Product Descriptions

We strive to provide accurate and detailed product descriptions on our website. However, we do not guarantee that all information is error-free. If you receive a product that does not match the description, please refer to our Return Policy for assistance.

2.2 Orders

When placing an order, you agree to:

  • Provide accurate and complete information, including shipping address, payment details, and contact information.
  • Allow us to cancel or refuse any order for any reason, including incorrect pricing, product unavailability, or suspected fraudulent activity.

3. Pricing and Payment 

3.1 Pricing

Product prices are displayed on our website and may be updated at any time without prior notice. We make every effort to ensure pricing accuracy, but errors may occur. In the event of a pricing error, we reserve the right to cancel or adjust orders as necessary.

3.2 Payment

We accept the payment methods listed during checkout. By providing payment details, you confirm that you have the legal authority to use the selected payment method. If payment is declined, your order will not be processed, and we may cancel your order.

4. Shipping and Delivery

For information regarding shipping methods, fees, and delivery times, please refer to our Shipping Policy.

5. Returns and Refunds

Products may be eligible for return or refund in accordance with our Return Policy. Returns for eligible products must be initiated within 30 days of purchase. 

6. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and safeguard your personal information. By using our products, you consent to our privacy practices.

You may have additional rights under applicable laws such as the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR). For more information, please see our Privacy Policy. 

7. Intellectual Property

All content on our website, including text, images, graphics, logos, and trademarks, is the property of Squwash LLC and protected by intellectual property laws. You may not reproduce, distribute, modify, or use this content without explicit written permission.

8. Disclaimer of Warranties

Our products and services are provided "as is" and "as available" without any warranties, express or implied. This includes but is not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Your use of our products is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Squwash LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products. Our total liability for any claims shall not exceed the amount you paid for the product in question.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the State of California, U.S.A. Any disputes arising from these terms or your use of our products shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the U.S. District Court of Northern District of California.

By using our products, you waive your right to:

  • Pursue claims through class actions.
  • A trial by jury.

You may opt out of the arbitration agreement by notifying us in writing within 30 days of your first use of our services.

11. Changes to Terms

Squwash LLC reserves the right to update or modify these Terms of Service at any time. The most current version will be posted on our website with the "Last Updated" date. Significant changes will be communicated via email or a prominent notice on our website. Your continued use of our products after any updates constitutes your acceptance of the revised terms. 

12. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at hello@squwash.com or +1 (510) 831-4806.